Online Dating Site. Find Your Love With EsmeraldaDate
FAQ
Esmeralda Date
  • What is EsmeraldaDate?

    Esmeralda-Date.com is an international online dating service which helps foreign men and Slavic women to get acquainted and communicate in a comfortable environment for further creation of serious relationships. We are here to expand your dating opportunities. We make communication and search for the soul mate accessible to citizens of all countries of the world. If you have not yet met a special person in your native country, maybe your perfect match is waiting for you at Esmeralda-Date.com!

          

    To communicate with beloved girl each registered user may turn to text chat, voice messages, winks, sharing letters, photos and videos exchange or please a charming lady with virtual or real gifts. If you have a desire to meet with the chosen girl in person we can gladly help you to organize a romantic date in real life. Take your chance for happiness and find the love of your life with Esmeralda-Date.com!

  • How does EsmeraldaDate work?

    Once you have become an authorized user you can choose a girl for communication using "Gallery" or "Search" functions which will greatly help you to find a Special Lady according to your criteria.

    To start communication with the woman you are interested in and use all the functions of the service you need to purchase a certain number of credits. You can easily do it in "Purchase credits" section where you should choose the appropriate package of credits.

    You can make initial contact with your favorite lady using "Live Chat" or "Correspondence" services which will give you an amazing opportunity to share photos, videos, voice messages and discuss any interesting topics. In case you want to surprise your sweetheart on special occasion we are offering you to choose a lovely romantic gift for your beloved with a help of our "Virtual Gifts" or "Real Gifts" stores.

    When you are comfortable corresponding together with your soul mate and your connection grows stronger you can take a step further and request personal contacts of your favorite girl through our "Contact Information Exchange" service. To make relationship progress you will be able to continue communication privately in any comfortable way and to get ready for an unforgettable romantic date in real life as soon as possible. We will be more than happy to assist you in any way we can.

  • Why should you choose EsmeraldaDate?

    The main advantages of Esmeralda-Date.com dating service are original design, loyal pricing policy, protection from fraud, free technical support, advanced functionality, quick assistance to clients, quick and easy registration, guarantee of confidentiality, interesting and useful content, protection of clients' personal data.

    Moreover, Esmeralda-Date.com is distinguished not only by a high level of service, but also by aspiration to improve and develop. Our team works around the clock to bring people all over the world the best possible experience in dating industry.

    With the help of our service everyone can meet new interesting people to enjoy friendly conversations or to create serious relationships. As a result our commitment to bringing people together has inspired countless happy love stories and international marriages.

  • How does EsmeraldaDate deal with scam and online dating fraud?

    We have seen from our experience that a great majority of women who use our site are sincere and genuine, but it is impossible to look into someone's heart or read someone's mind, that is why we created a system that does not leave any chance for gold diggers to get money or any other benefits from men. Esmeralda-Date.com dating service has no tolerance towards any kind of scammers because the trust of our clients is of vital importance for us (for more details take a look at "Anti-Scam Policy").

    To protect our clients from scam and fraud we thoroughly check each registered female profile for the correctness of the specified data as well as the correspondence of photos and videos to reality before they appear on our site. Besides, all women whose profiles are posted at Esmeralda-Date.com confirm their identity by a scanned copy of passport and online videoconferences.

    Moreover, our registered users have an opportunity to inform us about their suspicions concerning scam or report about the suspected scammer. All the submitted claims about scam and fraud will be immediately investigated my our team and all women whose intentions are different from creating serious relationships or finding true love will be banned from the site forever.

  • Can we guarantee privacy and online security?

    We understand that privacy and online security is very important for of our clients. Therefore, we explain our practical activities concerning online information and possible means of collection, processing, enhancement and disposing your information by Esmeralda-Date.com or any other services which are owned, operated and offered by or on behalf of Esmeralda-Date.com (for more details take a look at "Privacy Policy").

    Our service is scanned regularly for vulnerability and fragility in order to make your usage of our site as safe as possible. We implement plenty of security measures and modern technologies to improve the safety of your personal information which is only available for a limited number of people who have special access rights to such systems and are pledged to keep the online information private.

    Consequently, we are committed to protecting privacy and online security of our users and sincerely desire to provide successful and safe dating experience. Our team takes sensible administrative measures to safeguard and protect personal information of our clients from falling into the wrong hands. We will make every effort to guarantee that the information submitted to us remain confidential.

  • How to create your profile?

    In order to use the services of Esmeralda-Date.com, please "Sign Up". Joining our site is absolutely free. To create a personal account you should fill in the requested information (name, e-mail address, password) and click on "I agree with License agreement". The information which you provide us must be current, complete and accurate. Completing the registration process you will receive a letter to your e-mail to confirm the registration with a permanent login and password to your personal account. One member may have only one personal account. For further access to your personal account you should use "Sign In" button and fill in your login and password. You may also click on "Remember Me" for automatic authorization.

    It is also possible to "Sign Up" and "Sign In" through such social networking sites as Facebook and Twitter. Upon using this feature you will see the information we collect from the relevant social networking site which will be used by our company according to "Privacy Policy". By linking your personal account at our dating site to your personal account at relevant social networking site you consent to the continuous release of information about you to Esmeralda-Date.com. You can always disconnect the social networking accounts via your personal account home page or adjust privacy controls on the relevant social network site for us to follow those settings and permission. We will not send any of your personal account information to the linked social networking sites without prior notification.

    You are responsible for safeguarding the confidentiality and security of your login and password which you use to access the site and for any activities or actions under your profile. You agree not to disclose your login and password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your personal account. You agree not to use a name of another person, trade mark or entity which is not lawfully available for use or a name that is offensive, vulgar or obscene.

    By applying for registration on our site you warrant and represent to us that you have not been convicted of an indictable offence or a felony nor you are required to register as a sex offender with any government authority. The company reserves the right to conduct investigations and background checks on all users and refuse or terminate your personal account if you breach any warranty of, or your representation proves to be false, or the actions and activities under your profile violate the terms of use and rules of the site.

    Profiles of men appear on the site immediately after registration. Each user can change login or password, upload pictures and add more information about himself and his ideal match to the personal account at any time.

    If you have any questions or problems concerning registration or want to terminate your personal account, please contact our customer support team.

  • How to navigate your home page?

    When the registration is successfully completed you can immediately login to your personal account and start looking for your sweetheart.

    We sincerely believe that the following navigation buttons will make the usage of our site more comfortable for you and will easily help you to find your Perfect Match.

    Search – choose women according to your special requirements and preferences for further communication.

    Gallery – view the catalogue of all female profiles and show your interest to any lady who has caught your attention.

    Video – enjoy the collection of best video presentations of our most beautiful women and start an acquaintance with the girl of your dreams.

    Live Chat – all women who are online at the moment, chat history with girls to whom you talked earlier in chat, new invitations to chat from ladies.

    Correspondence – new incoming messages from women, system messages from administration, message history with girls to whom you wrote letters earlier.

    Purchase credits – your current credit balance, quick access to available credit packages, history of purchases, description of prices.

    In the section "My profile" you can update information about yourself, add new photos, link your profile to the relevant social networking accounts, save search criteria for the girls and change the password for your personal account.

    Moreover, there is an expanded list of your personal sections which will be helpful and useful in a search of your Special Lady.

    Home – possible matches, new female profiles, women online, featured services.

    Live Chat – one of the navigation buttons which is decribed above.

    Correspondence – one of the navigation buttons which is decribed above.

    Favorites – list of girls whom you marked as favorite.

    Matches – list of girls who perfectly suit the description of your ideal match.

    Admirers – list of girls who marked you as favorite.

    Blacklist – list of girls whom you blocked.

    Real Gifts – history and status of all orders.

    Virtual Gifts – history and status of all items.

    Purchase credits – one of the navigation buttons which is decribed above.

    Contact us – customer support team.

    Log Out – quit the site.

  • How long does it take to finally find, meet and marry a lady?

    The process of finding a special lady depends on your preferences and the number of ladies who match them. Our task is to select the best profiles of the girls who perfectly suit your search criteria, yours – to choose a special lady among them. Once you have chosen a special lady you should concentrate on the process of creating serious and long-term relationship together with your sweetheart.

    The process of creating serious and long-term relationship can be divided into some stages: online communication with a help of our services, private communication away from our site, real dates, proposal to get married. In this case only you and your woman make a decision of how fast the each stage of your relationship will develop.

    We strongly advise you to pay attention to the following topics while communicating with your potential match to avoid the misunderstanding on the way to your mutual happiness: age difference, the attitude of family and relatives to your relationship, likes and dislikes concerning the activities during personal meetings, preferences regarding the choice of a living place in case you decide to stay together.

    In conclusion, the timescale which the couple needs for acquaintance, relationship development and marriage proposal is absolutely individual and depends on a variety of different circumstances. We will be more than happy to assist you at any stage of your relationship, including arrangement of meetings and immigration issues.

  • How do we verify that our ladies are genuine?

    The girls registered at Esmeralda-Date.com have confirmed profiles. Before publishing lady's profile on the site, the administration attentively and thoroughly checks her personal information and documentation. Only after proving the identity, providing passport data and passing additional verifications if necessary, the lady's profile becomes active and visible for men on the site. In order to keep girls' personal information relevant at all times we resort to scheduled checks, calls without warning and monitoring of activity in social networks.

    Women who post profiles at Esmeralda-Date.com do not receive any reward for communication with men. There are no specially hired personnel or parties in interest among female profiles on our site. In case of suspicion concerning violation the terms of use and rules of the site, the lady's personal data and her activity on the site is carefully checked and analyzed by the administration. If the facts of violation the tems of use and rules of the site are proved, the girl's profile is deleted without any possibility to restore.

  • Technical, Login or Registration issues?

    Our services are optimized for Windows computers with the latest version of the Google Chrome browser. Any other browsers or any outdated versions may be the reasons why you are experiencing certain functional issues in using our services and navigating our site.

    We suggest you to contact our support team in case of the following issues:

    - you have not received the confirmation letter;

    - you cannot log in to your personal account;

    - you forgot your username or password;

    - you have problems with payment or credit balance;

    - you detected the incorrect work of our services.

    To help us to understand and solve your problem in the shortest possible time, please provide us the following details:

    - the URL which leads to the error message;

    - the error message;

    - the date, time and location of access when you faced the error.