LAST UPDATED: FEBRUARY 05, 2019
1. INFORMATION COLLECTION
Our company may collect the following categories of the information from the user's/member's activity on site:
1.1. Contact information (e-mail and phone number).
1.2. Profile information (height and weight, country and city, eyes color and hair color, education and profession, religion and language skills, marital status and kids, attitude to smoking and drinking, hobbies and interests, photos and some information about preferable partner).
1.3. User content (text messages, voice messages, photos and videos which the user/member sends to the other users/members or to the customer support team).
1.4. Payment information (billing address, name, mask of the card, verification information).
1.5. Technical information (IP address, browser type, referring URL, Internet Service Provider, platform type, device information, date/time stamps).
1.6. Third party information (the user's/member's activity on our third-party partners in compliance with their Privacy Policies).
2. INFORMATION USAGE
Our company may use all types of the collected information from the user's/member's activity on site in the following ways:
2.1. to verify the user's/member's age eligibility;
2.2. to personalize the user's/member's experience in order to offer the best service;
2.3. to improve the quality of our services according to the user's/member's preferences and settings;
2.4. to send information mails regarding the user's/member's orders or concerning the most recent events and discounts;
2.5. to automatically registrate the user's/member's profile on partners' sites or portals;
2.6. to effectively respond to the user's/member's customer service requests;
2.7. to quickly process the user's/member's transactions (confirm orders, renew personal account, make a refund);
2.8. to successfully deal with security issues (accounts verification, safeguarding and easing billing process, monitoring and terminating any suspicious and fraudulent activity or violations).
3. INFORMATION DISCLOSURE
Our company may disclose all types of the collected information from the user's/member's activity on site in the following situations:
3.1. To trusted third parties. We may use trusted third parties to provide us with certain services related to our site. These third parties will have access to certain information about the users/members, but only where this is necessary for those third parties to provide their services to us. Where we transfer personal data to these third parties, we ask and require these third parties to implement appropriate organizational and technical security measures to protect against unauthorized disclosure of personal data, and only to process personal data in accordance with our instructions and to the extent necessary to provide their services to us.
3.2. Business transfer. In case of company is transferred to another legal or natural person, reorganization, assignment, joint venture, sale or merger of any part of our corporation, the user's/member's information may be transferred along with it as part of our database asset.
3.3. If required by law. We reserve the right to retain or disclose any information mentioned in this document and and acquired during the user's/member's usage of our site to comply with applicable laws, keep accurate records, resolve disputes, prevent fraud, enforce our agreement, protect or defend company’s or affiliated entities or third party’s rights or property, protect someone’s safety, health or for any other legally permissible purpose.
4. INFORMATION PROTECTION
4.1. Our site is scanned on a regular basis for security holes and known vulnerabilities in order to make the user's/member's visit to our site as safe as possible. The user's/member's personal information is contained behind secured networks and is only accessible by a limited number of people who have special access rights to such systems and are required to keep the information confidential.
4.2. We take commercially reasonable security measures (including physical, electronic and procedural measures) to protect the information from loss, misuse, alteration, destruction, unauthorized access and disclosure. We use SSL encryption to ensure the user's/member's sensitive data is protected. Credit card details submitted by the users/members are handled securely via HTTPS to ensure maximum confidentiality. Access to such data is limited by need of authorized personnel.
4.3. However, no method of transmission over the Internet or method of electronic storage is fully secure and protected. Although we take steps to secure the user's/member's information, we do not promise, and the users/members should not expect that their personal information, search or other messages will always remain safe. The company cannot guarantee absolute security of the user's/memver's information and we shall accept no liability for any unintentional disclosure or loss of such information.
4.4. Whenever the users/members voluntarily disclose personal information on publicly accessible web pages, this information will be publicly available and can be collected and used by other individuals. We strongly advise all users/members to pay attention to the information which they submit to the personal account because we are unable to control how other individuals will act with it.
5. INFORMATION RETENTION
5.1. The user's/member's information can be received from the personal account on our site where the users/members can check and update their personal information.
5.2. If the user/member terminates his personal account, we can still keep certain information related to the user's/members account for analytical purposes and integrity, to prevent fraud, collect any fees, comply with our terms and conditions, take action that we believe is necessary to protect the integrity of our site or our users/members, or to take other actions permitted by law.
5.3. If certain information has already been provided to the third parties, as described in this document, the retention of this information will be in accordance with the policies of those third parties.
6. INFORMATION CONTROL AND OPT-OUT
6.1. All users/members are authorized to be in control of their information. If the user/member wishes to access, change or delete the profile information, he may do so on the Profile page. During the registration on site the users/members give a consent to this document as well as set-up the basic preferences for their personal information use. The users/members should bear in mind that since our site and its services basically rely on their personal information, deleting key categories of their information would render impossible the provision of services in essence.
6.2. At any time the users/members can refuse to receive commercial or promotional letters from us by selecting the link for refusal located in such messages. It may take up to several days to process a request for cancellation. Nevertheless, we can send the users/members other types of transactional and interrelated electronic messages, such as administrative notifications, without offering them the option to refuse to receive such notifications.
6.3. The users/members should take into consideration that modifying the information in their personal accounts or refusing to receive email promotional messages will only affect future actions or messages from us. If we have already provided the user's/member's information to the third party before he changed his settings or updated his information, the user/member may need to change his preferences directly with this third party.
7. AGE LIMIT
7.1. We do not intentionally collect any personal information of any person of age under 18.
7.2. Any use of our site and its services is strictly prohibited by individuals who did not reach an age of majority according to their local law.
7.3. If it comes to our attention that we have collected any such information, it will be erased as soon as possible.
8.1. What are cookies?
Cookies are text files, containing small amounts of technically relevant information, which are downloaded mostly to/by a web browser on your device (such as a computer or smartphone) when you visit a website. Cookies are responible for making the experience of our users/members on site more efficient and satisfactory. Cookies can be recognized by the site that downloaded them or other sites that use the same cookies.
8.2.1. to understand and analyze how the site is being used;
8.2.2. to improve the user's/member's/visitor's browsing experience;
8.2.3. to save the user's/members/visitor's sessions and preferences for future visits;
8.2.4. to identify and protect against fraudulent transactions and other misuses of our site;
8.2.5. to fulfill the user's/member's/visitor's requests and arrange the site in the friendliest way;
8.2.6. to ensure that advertisements the users/members/visitors see online are more relevant to their interests;
8.2.7. to compile aggregate data about site traffic and site interactions in order to offer better site tools in future.
8.3. Which types of cookies do we use?
8.3.1. Strictly necessary cookies are used to make site work on the user's/member's/visitor's browsing device by enabling to pass security checks, navigate through our site and use its services.
8.3.2. Analytics cookies are used to collect information about how users/members/visitors use our site and provide us with analytical information about how the site works and how we can improve it.
8.3.3. Functionality cookies are used to remember choices the users/members/visitors make and tailor our site to provide enhanced features and content to them.
8.3.4. Advertising cookies are used to deliver advertisements on our site and applications, on other sites around the network to individuals who have visited or used our site or services, or to deliver advertisements about services that are relevant to the users/members/visitors and their interests.
8.3.5. Social media cookies are used to make sharing of the user's/member's information between our site and linked third party social media service providers (such as Facebook or Twitter) quicker and easier.
8.3.6. Fraud prevention cookies are used to determine if the device has been associated with suspected fraud or abuse reported by other online service providers in connection with prior transactions involving that device with a help of a unique identifier which is accessed and checked through third party databases in transactions between the users/members and us.
8.4. Why do we use first-party and third-party cookies?
8.4.1. First-party cookies are cookies that belong to us and are mostly used to adapt site interface according to the user's/member's/visitor's preferences and for other purely technical reasons.
8.4.2. Third-party cookies are cookies that the third party service providers place on the user's/member's/visitor's browsing device when they visit our site and/or use our services for more appropriate advertising and different analytics.
8.5. How long will cookies stay on device?
8.5.1. Session cookies will only stay on the user's/member's/visitor's device until they stop browsing.
8.5.2. Persistent cookies stay on the user's/member's/visitor's browsing device after they finished browsing and until cookies expire or are deleted.
8.6. How to manage cookies?
8.6.1. Most internet browsers are initially set up to automatically accept cookies. The user/member/visitor can change the settings to block cookies or to alert them when cookies are being sent to their device. There are several ways to manage cookies, therefore we advise our users/members/visitors to refer to their browser instructions or help screen to learn more about how to adjust or modify their browser settings.
8.6.2. If the users/members/visitors disable the cookies that we use, this may impact their experience on our site or while using our services (they may not be able to access secure areas of the site and other parts of the site may also not work properly).
8.6.3. If the users/members/visitors use different devices to view and access the site (computer, smartphone, tablet), they will need to ensure that each browser on each device is adjusted to suit their cookie preferences.
8.6.4. For more detailed guidance on how to manage or delete cookies, please visit the following links:
9. CONTACT DETAILS